Celebrating and enabling human connection in hospitals

Hospitals can be stressful and emotive places. Places where people go when they’re having a tough time. There’s a whole array of emotions going on and pressures on our NHS are greater than they’ve ever been. But when we put a teepee in a hospital in 2017, we built human connections, empathy and altruism, for staff, patients and visitors. So we were thrilled when the teepee returned to Blackpool Victoria Hospital and stayed on site until September 2018 – alongside new innovations, including pop-up connection points, throughout the Hospital.

People in crisis were supported by strangers; staff struggling to cope with the pressures of their workloads asked for support from patients; and the general wellbeing of a very stressed-out building improved. Staff, patients and visitors – several thousand people in total – began to make connections and look out for each other more than ever- with a hugely positive effect on both patient experience and staff wellbeing. They felt it helped to make the hospital a better place to work, a more supportive place to get better, and a more welcoming place to visit.

“The positive feedback we received has been inspiring, humbling and off the chart.”

– Andrew Heath, Patient Experience officer, Blackpool Teaching Hospitals.

After receiving hundreds of stories from people (including surgeons, nurses, patients, relatives, the baristas in Costa, to name a few), we saw the overwhelming effect a space like this can have on social connection. It celebrates the amazing humanity already in hospitals, and encourages and enables more of it – creating a truly #humanhospital. See more of the feedback we’ve received here.

We invite other hospitals, NHS staff, journalists and interested parties to come and see the power of human hospitals in action. We’d love to tell you more. Just get in touch with Yvonne at Yvonne@camerados.org or on 07503 149 230.

If you’re intrigued by the idea of a teepee in a hospital and want to see what it can achieve, follow us on social media for all the latest updates.

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